Looking for Answers To Only Memphis Tickets Frequently Asked Questions?
If you have questions about Only Memphis Tickets or our ticketing processes, you can find most answers in the FAQ. If you have other issues not shown in this list, just phone our customer service . Dial 901-563-5069 or fill out our support form.
When someone purchases a seat from a primary box office -- also called the primary ticket seller -- the buyer has the option to transfer that ticket to another ticket seeker. Sellers in the secondary ticket market may include box office promoters, licensed ticket brokers, and firms, and individuals like you. Only Memphis Tickets gets its tickets from an extensive ticket marketplace, and restricts search results for Memphis and surrounding areas so you will easily see the best tickets in your town.
The secondary marketplace is on a price/demand model, and you could discover that ticket prices shift over time. It’s not uncommon to find tickets go for less than venue pricing. You may also discover hot seats for shows that are sold out that may cost more than the box office cost. The rule to the secondary market is to check back as much as possible to see what’s available in Memphis.
Contingent on the transaction, you could get your tickets in one of six methods:
Email: A code will be sent to your email before the show, and you can download your barcoded ticket. These e-tickets might need to be downloaded through My Ticket Tracker.
FedEx: The ticket seller will mail the physical tickets with Federal Express. Packages are guaranteed to get to you before showtime, and you will receive a FedEx tracking code once they is mailed.
Will Call Office: Tickets will be waiting in the venue box office or will call window.
3rd party Pick-up: Tickets should be procured at a close place other than the venue (no more than 30 minutes away from the event).
Paperless: The seller will meet you at the gate and accompany you to the door.
Flash: The seller will ship you a prepaid card that you can scan at the venue front gate. It will contain the initial sale transaction and will give a viable receipt.
You can pick an alternate shipping address -- even P.O. boxes -- for completed orders placed with Only Memphis Tickets. However, on sales above $750, the ticket seller can refuse to ship to a different address other than the billing address. Additionally, sellers may want a signed authorization from the customer if they need proof that the delivery address is valid.
Instant tickets are generally available to download and print after you place your order. Please allow for processing time, which could take up to one business day. You will receive a confirmation email showing you how to access your instant tickets.
To ensure you have the best time in Memphis, your tickets come with a 100% Money Back Guarantee in the event that:
The seller doesn’t ship your tickets
You receive your purchased tickets after the event begins
The purchased tickets were found to be void by the venue. (The venue must give verifiable evidence as a written letter.)
The event was canceled with no rescheduled date. (Refund does not include shipping fees.)
Usually, tickets off of Only Memphis Tickets are first-come, first-served. If another customer finishes their purchase before you, your purchase will end during purchase. Unfortunately, you will have to go back to that event and try ordering a different seat.
Many sellers are listing several groups of seats and are able to satisfy orders more successfully if they don’t add the seating numbers on their listings. Of course, you'll find general rows and larger sections to choose from. Just know that your party will still be side by side to your other tickets unless noted in the ticket description.
Because this is a resale forum, the ticket will have the original buyer’s name rather than yours. However, you will still get be admitted into the event because it's the bar code that's needed to enter.
To avoid ticketing fraud, most tickets are one-of-a-kind entities. As such, if your tickets get ruined, lost, or stolen you can contact the seller about replacing lost tickets. However, all sales are final.
If an event gets permanently called off, you are entitled to a full refund (shipping not reimbursed). If the event is postponed and set for another time, your tickets will carry over to the new day.